Privacy Policy

1 Information We Collect

a) Personal Information

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Mobile number
• Profile information
• Customer support communications
• Any information submitted through forms, feedback, or inquiries

b) Account Information

When you create an account, we may collect and store information necessary to provide and manage your account, including login credentials and account preferences.

c) Viewing and Usage Information

To improve your experience, we may collect:

• Watch history
• Continue Watching activity
• Watchlist and favorites
• Content preferences
• Search history
• Viewing interactions within the platform

d) Device and Technical Information

We may automatically collect:

• IP address
• Device type and model
• Operating system
• Browser type
• App version
• Device identifiers
• Language preferences
• Log and diagnostic information

e) Cookies and Similar Technologies

We use cookies and similar technologies to:

• Remember user preferences
• Improve functionality
• Analyze traffic and usage trends
• Enhance user experience
• Maintain account sessions

You may disable cookies through your browser settings; however, some features may not function properly.

2 How We Use Your Information

We use collected information to:

• Create and manage user accounts
• Provide streaming services and content access
• Personalize content recommendations
• Maintain viewing history and Continue Watching functionality
• Process subscriptions and transactions
• Respond to support requests and inquiries
• Improve platform performance and user experience
• Send service-related communications
• Prevent fraud, abuse, and unauthorized access
• Comply with legal obligations

3 Payments and Subscriptions

GoKannada may offer paid subscriptions or purchases.

Payments may be processed through third-party payment providers, including app store payment systems and payment gateway partners. We do not store complete credit card, debit card, or banking information on our servers.

Please review the privacy policies of payment providers used to complete transactions.

4 Push Notifications

GoKannada may send push notifications regarding:

• New content releases
• Platform updates
• Account-related information
• Service announcements
• Promotional offers (where permitted)

You can disable notifications at any time through your device settings.

5 Sharing of Information

We do not sell or rent your personal information.

We may share information:

• With service providers that assist in operating the platform
• With analytics and infrastructure providers
• With payment processors to facilitate transactions
• When required by law, regulation, or legal process
• To protect our rights, users, or platform security
• In connection with a merger, acquisition, or business transfer

6 Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7 Data Retention

We retain personal information only for as long as necessary to:

• Provide the Service
• Maintain user accounts
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When information is no longer required, it will be deleted or anonymized where reasonably practicable.

8 Third-Party Services and Links

The Service may contain links to third-party websites, services, or applications.

We are not responsible for the privacy practices, content, or policies of third-party services. Users should review the privacy policies of those third parties independently.

9 Children's Privacy

GoKannada is not directed to children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected without appropriate consent, we will take reasonable steps to remove such information.

10 Your Rights and Choices

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent where applicable
• Opt out of promotional communications

To exercise these rights, please contact us using the details provided below.

11 Account Deletion

Users may request deletion of their account and associated personal information by contacting us at the email address below.

We will process deletion requests in accordance with applicable legal and operational requirements.

12 Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated Effective Date. Continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.